Charleson Black Cab Company Reviews

We had a blast! I surprised the Hubby for a night out on the town for his birthday. The party bus was clean and stocked with ice and water, and we brought our own drinks. The lights made us feel like superstars, the music was banging and last but not least, our driver Danielle was the absolute BEST! She knew where all the good photo spots were and she played along with all the surprises! This experience was EPIC!

This party bus made our concert night with friends top notch!
Our driver was prompt and professional, even stopped for a restroom break on the way to the venue. This brand new bus was fully stocked with ice water and an incredible sound system!
This was a much more fun choice than an uber separating our group, also the price was the best in the low country after calling around. Will be booking again!

Wonderful experience having Charleston Black Cab provide transportation for our wedding day! Couldn't have asked for a better service, very satisfied!

Had a great time on the biggest bus they offered! Honestly when everyone chipped in it was probably less than a normal night out! The bus was clean and had everything we needed and Herbert the driver was an accommodating sweet guy. We did a 20 something people bachelorette party and everyone fit easily and everyone had a great time! Everything from the panel to control the lights show and music to the water bottles and ice provided was well executed. The booking team was quick to respond and I'd recommend describing your plans to them so they can let you know what's up! It gave me peace of mind to know we had flexibility based on how the evening went.

A+

We come to Charleston often and if we aren't renting a car, we use Charleston Black Cab. Drivers are all polite, friendly, professional, and safe. Vehicles used are kept clean and bottled water is offered as well. Pickup and delivery to the airport is easy and I would recommend them to anyone. Thank you for being such a great service!

Alex was the best driver and really made the experience. He was so kind, energetic, thoughtful, and knowledgable. He got us to all of our destinations safely and was a great resource in a new city. I would recommend to anyone!

⭐️⭐️⭐️⭐️⭐️

We recently used Charleston Black Cab Company and were incredibly impressed. Here’s how they did in each area:

1. Promptness – The driver arrived right on time, which gave us peace of mind and helped the evening start smoothly.

2. Professionalism – From start to finish, the driver carried himself with class, courtesy, and a genuine commitment to service.

3. Technology – The booking and communication process was seamless. Their use of technology made everything efficient and stress-free.

4. Accommodating – What truly stood out was how accommodating the driver was. After we experienced some issues at the restaurant with the food and service, he went above and beyond to ensure the rest of our evening was pleasant and enjoyable. That level of care is rare.

5. Clean/Comfortable Vehicle – The car was spotless, spacious, and very comfortable. Easily one of the best rides we’ve had in Charleston.

6. Helpfulness – The driver exceeded expectations, offering solutions, assistance, and a positive attitude that turned a frustrating situation into a great experience.

Suggestions for improvement? Honestly, it’s hard to think of any. If anything, just keep doing what you’re doing. The combination of professionalism, reliability, and genuine care for your passengers sets you apart.

Exceptional service. The driver was prompt, courteous, personable and professional. The car was immaculate inside and out. Exactly what I wanted from the service

Amazing! Very easy to work with (booked day of) and the cleanest bus that we used all weekend. Very professional and great driving. Will definitely be using again!

Would definitely use Charleston Black Cab Company again! Toan helped me book and answered all questions thoroughly. The airport tracking was incredible (got picked up for our bachelorette party and driven to airbnb)! Our driver, Frank, had wonderful communication picking us up and was great! Fun time :)

Black Cab's shuttle service was incredible! After our wedding ceremony we had Mr. Will pick us up and take us to the reception. He was on time and kept in touch hours before the ceremony to let us know he would be waiting for us when it was finished. The whole booking process was simple and they had the best prices in town! All around easy experience with excellent service.

Everything was awesome the driver was well respectful love it the ride was great the Bluetooth worked well and loud we really enjoyed ourselves

Couldn’t recommend more. Great time!!

We rented an 18 seater party bus for my best friends bachelorette party and we had a BLAST!! Iris, our driver was so accommodating. She showed up with complimentary champagne for the bride-to-be and she was ok with little changes we made along the way. I would HIGHLY recommend using the Charleston Black cab company for future events!

Sparkling cars professional drivers. Strongly recommend to anyone visiting Charleston SC. Reliable and on time too!

Charleston Black Cab Company was amazing. They were very responsive. Sent updates timely without "spamming" my inbox. Offered 1 hour rental option.
Joseph, the driver, was THE most professional and proper driver. He is very kind and really helped close out our perfect day at Lowndes Grove. I would definitely recommend using this company for your big day!

Had a great experience! Monica was very professional and accommodating. Would definitely recommend this service again!

On time. Very professional. Highly recommend.

Terrible customer service, vehicles was dirty. I wasted my money with this service. False advertisement

My return trip back to Charleston airport was just as exceptional as my ride from the airport to Charleston

I arranged to have Charleston Black Cab Company pick up seven of my friends from the airport and bring them to downtown Charleston for our girls weekend. This ended up being more economical than taking a taxi and they arrived in style in their big black van. They were to come back early Monday morning to transport them back to the airport. The driver was Michael Dao. He was on time and courteous. Can't go wrong with Charleston Black Cab Company!!

Excellent service from start to finish! They were professional, timely, and courteous. I highly recommend Charleston Black Cab Company!